RiskCede surveys

RiskCede rewards programme survey

The aim of this survey is to see if there is a correlation between perceived and actual value of rewards programmes.

The definition of a rewards programme for this study is a programme, that is seperate from the core business of the provider (in this case medical insurance) that provides some kind of reward to policyholders, eg Discounts on flight tickets or cash rewards etc.

This survey captures demographic information about the person, but then has two distinct parts. In the first part the person is asked directly what he/she thinks is the value of rewards and how it would affect them. The second part however creates scenarious in which the person must make decisions. These decisions are then correlated to the persons earlier view on the value of rewards.

The survey

Your participation in this survey is completely voluntary and you are free to withdraw from it at any time. During the survey, no identifying personal information about you will be collected and all the information will be analysed anonymously and reported only in aggregate. You will not receive compensation for participating in this survey.

If you would like to participate in this survey, please click on the "Consent" button below. Please answer the questions truthfully and accurately based on your personal experience.

I consent to participate.

Rewards programmes

If you have a limited amount of R1000, what would you choose in each of the following scenarios?

You are single and all your expenses are paid for the month

Throw a nice party

Save the money for something important in the future

Its too little to do anything with, I would just leave it in the bank

You have a family with young children and its only the start of the month

Keep the money for possible doctor consultations later the month

Put the money in a long term investment fund that you took out for their future education

Pay off some of your debt to save on interest

You got a new pair of glasses but your medical aid short paid it by R1000

I would just pay in the full difference from the money I have

I would try and negotiate a discount so that I can spend some of the money I have left for the month on something else

I wouldnt pay the provider (and face whatever consequences) and keep the money I have left for more important expenses

Rewards programmes: Your opinion

Please provide one sentence to state your opinion on rewards programmes.

Thank you for completing the survey

For this demonstration you can view the results of this survey here.

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Perceived Stress Scale

The primary use and purpose of this survey is to measures the degree to which situations in ones life are appraised as stressful.

Potentially stressful life events are thought to increase risk for disease when one perceives that the demands these events impose tax or exceed a persons adaptive capacity.

The questions in this survey ask about your feelings and thoughts during the last month. In each case, you will be asked to indicate how often you felt or thought a certain way. Although some of the questions are similar, there are differences between them and you should treat each one as a separate question. The best approach is to answer fairly quickly. That is, dont try to count up the number of times you felt a particular way, rather indicate the alternative that seems like a reasonable estimate.

The survey

Your participation in this survey is completely voluntary and you are free to withdraw from it at any time. During the survey, no identifying personal information about you will be collected and all the information will be analysed anonymously and reported only in aggregate. You will not receive compensation for participating in this survey.

If you would like to participate in this survey, please click on the "Consent" button below. Please answer the questions truthfully and accurately based on your personal experience.

I consent to participate.

Perceived stress: User demographics

Please select your gender

Female

Male

Please select your age

Select the province you currently live in

Thank you for completing the survey

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INSIGHTS employer

The primary use and purpose of this survey is to gain insights into employee perceptions on their employer.

Throughout this survey the word "employer" and "we" will always indicate your current employer, PPSHA.

Please try to answer as accurate and honest as possible. Your identity will not be made available to your employer and results will only be presented in a summarised manner. You will also have access to the results provided to your employer.

The survey

Your participation in this survey is completely voluntary and you are free to withdraw from it at any time. During the survey, no identifying personal information about you will be collected and all the information will be analysed anonymously and reported only in aggregate. You will not receive compensation for participating in this survey.

If you would like to participate in this survey, please click on the "Consent" button below. Please answer the questions truthfully and accurately based on your personal experience.

I consent to participate.

Unknown category

What should we STOP doing?

What should we START doing?

What should we CONTINUE doing?

What more or less from a Ziyawa point?

Engagement:

At the present time, are you seriously considering leaving PPSHA?

PPSHA energises me to go the extra mile.

Taking everything into account, how satisfied are you with PPSHA as a place to work?

I would recommend PPSHA as a good place to work

It would take a lot to make me look for another employer

I am proud to be a part of PPSHA

I fully support the values for which PPSHA stands

I believe strongly in the goals and objectives of PPSHA

Exco Leadership:

PPSHA does an excellent job of keeping employees informed about matters affecting us

PPSHA operates with integrity in its internal dealings (i.e. with employees)

PPSHA's leadership team provides a clear sense of direction

Exco's leadership and vision inspire me in my work

PPSHA leaders are open, honest and transparent.

Employees are treated with respect in PPSHA, regardless of their job

HOD Leadership:

Employees are treated with respect in my segment, regardless of their job

My HOD provides a clear sense of direction

My HOD does an excellent job of keeping employees informed about matters affecting us

My HOD leadership and vision inspire me in my work

My HOD is open , honest and transparent

My HOD operates with integrity in its internal dealings (i.e., with employees)

Service Manager:

The decisions management in my area makes concerning employees are usually fair

My service manager in my area provides a clear sense of direction

My service manager leadership and vision inspire me in my work

My service manager is fair and acts with integrity

I am able to talk to my service manager whenever I am faced with difficulties, challenges or concerns

My service manager encourages me to grow and develop

My service manager communicates well with me, giving me formal, structured and regular feedback on my work and performance

The way I am managed by my service manager motivates me to work harder

My service manager is open, honest and transparent.

I believe management decisions in my area are consistent with the PPSHA's values

Coach leadership:

My coach is approachable.

My coach provides effective,efficient and relevant on the job training.

My coach often listens to my opinions when making decisions.

My coach supports my development in a constructive manner.

My coach treats me with respect and dignity.

My coach makes time available to assist me.

Supervision:

My immediate manager is usually receptive to suggestions for change from employees

My immediate manager does a good job of building a team

I have confidence in the decisions made by my immediate manager

My immediate manager manages people well

My immediate manager communicates effectively

Reward:

Compared with other people working for PPSHA , I think I am paid fairly

How satisfied are you with your pay?

PPSHA is too lenient with employees who perform poorly

PPSHA makes adequate use of recognition and rewards other than money (e.g., thank you's, awards, gifts, letters, special events, prizes, public recognition, etc) to encourage good performance

For the work I do, I am paid fairly

How satisfied are you with the recognition for performance you get (e.g., salary increases, performance bonuses, incentives, etc)?

From what I hear, pay in PPSHA is as good as, or better than, in other similar companies

Do you believe Ziyawa makes an impact in your area ? If so , please elaborate in the comments section.

Training and Development:

There are sufficient opportunities for me to receive training to improve my skills in my current job

There are sufficient opportunities for me to receive training to increase my eligibility for a better job

I believe I have the opportunity for personal development and growth in PPSHA

The training I received from PPSHA has adequately prepared me for the work I do. Does the training I receive equip me to do my job. Is the training effective and impactful

Is Training Approachable to assist you?

Does Training assist you in a professional mannner?

Does Training provide effective,efficient and relevant service

Does Training listen to my concerns when required

Does Training treat me with respect and dignity.

Training exposes me to the latest learning technology

Does Training make time to assist me?

Strategy and Direction:

I believe PPSHA 's top management has a clear vision for the future

How does PPSHA compare with its competitors on efficiency of operations?

I have a clear understanding of the goals and objectives of PPSHA

How does PPSHA compare with its competitors on responding to changes in the market?

I believe PPSHA 's top management has a well formulated business strategy for the present

How does PPSHA compare with its competitors on quality of customer service?

I understand how my work contributes to PPSHA 's business objectives

I understand how the objectives of my area fit into the overall corporate goals

Job Satisfaction:

Do you feel proud to tell people where you work?

Morale where I work is generally high

How satisfied are you with the type of work you do?

My work gives me a sense of personal accomplishment

I am doing something I consider really worthwhile in my job

Involvement and Empowerment:

Most of the time it is safe to speak up in PPSHA

I am satisfied with my involvement in decisions that affect my work

Do you believe that Going Viral empowers you to be more involved

My immediate manager involves me in planning the work of my team

Customer Focus:

PPSHA is highly regarded by its customers

Do you believe that PPSHA has a focus on customer service?

My area is responsive to customer needs

My area gets feedback on how satisfied our customers are with the work we perform

Diversity and transformation:

I feel that management supports equal opportunity for all employees

The relations between employees of different races or ethnic backgrounds are usually good

Management of PPSHA supports diversity in the workplace (recognizing and respecting the value of human differences)

PPSHA provides a working environment that is accepting of differences in cultural background or lifestyles

PPSHA provides a working environment that is accepting of racial or ethnic differences

Individual differences are respected at work (i.e. gender, race, age etc)

PPSHA provides a working environment that is accepting of gender differences

Values:

People in area take pride in the work we do, without being boastful or arrogant

People in my area respect each other

People in my area take ownership for their actions, without passing the buck

People in my area care for each other

People in my area have a sense of common purpose

PPSHA has established a climate where people can challenge our usual ways of doing things

I think I could report instances of dishonest or unethical practices to the appropriate level of authority without fear or reprisal

Performance Management:

I understand how my performance on the job is evaluated

How do you rate your last performance review on helping you identify your strengths and weaknesses?

How do you rate your last performance review on helping you improve your job performance?

The goals and objectives against which I am evaluated are clearly defined

There is excellent clarity regarding roles and responsibilities within my Business Unit.

The performance process is clear and practiced consistently.

When goals and objectives change, how often is it explained to you and why it has happened.

How do you rate your last performance review on helping you identify your training needs?

Survey Follow-up:

As a result of this survey, I think management will act on problems identified

From previous survey , have you seen an improvement in your area regarding issues of concern.

Innovation:

Employees are encouraged to think creatively and suggest innovative ideas

Employees are encouraged to share their opinion on important issues facing the company

Human Capital:

Is Human Capital Approachable to assist you?

Does Human Capital assist you in a professional mannner?

Does Human Capital provide effective,efficient and relevant service

Does Human Capital listen to my concerns when required

Does Human Capital treat me with respect and dignity.

Does Human Capital make time to assist me?

Scheme Finance:

Is Scheme Finance Approachable to assist you?

Does Scheme Finance assist you in a professional mannner?

Does Scheme Finance provide effective,efficient and relevant service

Does Scheme Finance listen to my concerns when required

Does Scheme Finace treat me with respect and dignity.

Does Scheme Finance make time to assist me ?

Risk, Audit and Compliance:

Is the Risk , Audit and Compliance team Approachable to assist you?

Does the Risk , Audit and Compliance team assist you in a professional mannner?

Does the Risk , Audit and Compliance team provide effective,efficient and relevant service

Does the Risk , Audit and Compliance team listen to my concerns when required

Does the Risk , Audit and Compliance team treat me with respect and dignity.

Does the Risk , Audit and Compliance team make time to assist me?

Corporate finance:

Is Corporate Finance Approachable to assist you?

Does Corporate Finance assist you in a professional mannner?

Does Corporate Finance provide effective,efficient and relevant service

Does Corporate Finance listen to my concerns when required

Does Corporate Finace treat me with respect and dignity.

Does Corporate Finance make time to assist me?

EPMG:

Is EPMG Approachable to assist you?

Does EPMG assist you in a professional mannner?

Does EPMG provide effective,efficient and relevant service

Does EPMG listen to my concerns when required

Does EPMG treat me with respect and dignity.

Does EPMG make time to assist me?

SSD:

Is SSD Approachable to assist you?

Does SSD assist you in a professional mannner?

Does SSD provide effective,efficient and relevant service

Does SSD listen to my concerns when required

Does SSD treat me with respect and dignity.

Does SSD make time to assist me?

Thank you for completing the survey

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