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RiskCede rewards programme survey

The aim of this survey is to see if there is a correlation between perceived and actual value of rewards programmes.

The definition of a rewards programme for this study is a programme, that is seperate from the core business of the provider (in this case medical insurance) that provides some kind of reward to policyholders, eg Discounts on flight tickets or cash rewards etc.

This survey captures demographic information about the person, but then has two distinct parts. In the first part the person is asked directly what he/she thinks is the value of rewards and how it would affect them. The second part however creates scenarious in which the person must make decisions. These decisions are then correlated to the persons earlier view on the value of rewards.




Rewards programmes: User demographics




Rewards programmes




Rewards programmes


If you have a limited amount of R1000, what would you choose in each of the following scenarios?



Rewards programmes: Your opinion




Thank you for completing the survey

For this demonstration you can view the results of this survey here.

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Perceived Stress Scale

The primary use and purpose of this survey is to measures the degree to which situations in ones life are appraised as stressful.

Potentially stressful life events are thought to increase risk for disease when one perceives that the demands these events impose tax or exceed a persons adaptive capacity.

The questions in this survey ask about your feelings and thoughts during the last month. In each case, you will be asked to indicate how often you felt or thought a certain way. Although some of the questions are similar, there are differences between them and you should treat each one as a separate question. The best approach is to answer fairly quickly. That is, dont try to count up the number of times you felt a particular way, rather indicate the alternative that seems like a reasonable estimate.




Perceived stress: User demographics




In the last month, how often have you:








In the last month, how often have you:








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Communication channels

The primary use and purpose of this survey is to measures the degree to which situations in ones life are appraised as stressful.

Potentially stressful life events are thought to increase risk for disease when one perceives that the demands these events impose tax or exceed a persons adaptive capacity.

The questions in this survey ask about your feelings and thoughts during the last month. In each case, you will be asked to indicate how often you felt or thought a certain way. Although some of the questions are similar, there are differences between them and you should treat each one as a separate question. The best approach is to answer fairly quickly. That is, dont try to count up the number of times you felt a particular way, rather indicate the alternative that seems like a reasonable estimate.




Communication channels: Current communications




Future surveys




Thank you for completing the survey

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INSIGHTS employer

The primary use and purpose of this survey is to gain insights into employee perceptions on their employer.

Throughout this survey the word "employer" and "we" will always indicate your current employer, PPSHA.

Please try to answer as accurate and honest as possible. Your identity will not be made available to your employer and results will only be presented in a summarised manner. You will also have access to the results provided to your employer.




Unknown category




Engagement:











Exco Leadership:









HOD Leadership:









Service Manager:













Coach leadership:









Supervision:








Reward:











Training and Development:














Strategy and Direction:











Job Satisfaction:








Involvement and Empowerment:







Customer Focus:







Diversity and transformation:










Values:










Performance Management:











Survey Follow-up:





Innovation:





Human Capital:









Scheme Finance:









Risk, Audit and Compliance:









Corporate finance:









EPMG:









SSD:









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Behaviour model

This is a pilot study run by Gordon Institute of Business Science (GIBS) and RiskCede. Your participation in the study would be appreciated. This is a voluntary study and you can at any time end your participation.

According to the Center for Disease Control (CDC) and National Institute on Occupational Safety & Health, the workplace is the number one cause of life stress. The CDC reports 110 million people die every year as a direct result of stress. That is seven people every 2 seconds.

For the purpose of this study, we want to investigate how a small behaviour change can impact stress levels.

Although some of the questions are similar, there are differences between them and you should treat each one as a separate question. The best approach is to answer fairly quickly. That is, dont try to count up the number of times you felt a particular way, rather indicate the alternative that seems like a reasonable estimate.




In the last week, how often have you:








In the last week, how often have you:








Behaviour challange

Below is a list of behaviours, please choose the one that you would most want to address.


Behavioural intent:






Motivation: The Situational Motivation Scale

Read each item carefully. Using the scale provided, please select the answer that best describes the reason most accurately.











Motivation: The Situational Motivation Scale











Ability







Demographics










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Behaviour final assessment

Thank you very much for participating in the behaviour change pilot study.

The purpose of the last questionnaire is to gauge how successful we were in changing behaviour using different trigger messages.

Please complete the questionnaire as truthfully as possible.




In the last week, how often have you:








In the last week, how often have you:








Feedback







Thank you for completing the survey

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FWA collaboration

This survey is conducted together with RiskCede and the BHF and various countries, including South Africa, Namibia, Botswana, Zimbabwe and Uganda.

The aim of this survey is to identify areas of possible collaboration between schemes in the fight against FWA as well as different obstacles and potential synergies.

Once the surveys have been completed a report with the detail findings will be distributed to all participants.




FWA collaboration: Organisation




FWA collaboration: Strategy




FWA collaboration: Resources




FWA collaboration: Collaboration




FWA collaboration: Barriers and Obstacles





Thank you for completing the survey.

An industry wide report on the responses from this survey will be made available shortly.

Please view our Covid dashboard here.

0 = Not at all

5 = Extremely likely





Thank you for completing the survey.


What is a good Net Promoter Score (NPS)?

Any NPS score above 0 is "good". It means that your audience is more loyal than not. Anything above 20 is considered "favourable". Bain & Co, the source of the NPS system, suggests that above 50 is excellent, and above 80 is world class.

However, these are only general guidelines. A ‘good NPS’ will depend on the industry and country a business is in.



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